Privacy Policy

We may collect information that you provide directly to us when you use EMGTechnology, including:

• Your name
• Email address
• Phone number
• Delivery or billing address
• Account information
• Order and purchase information
• Information you provide when contacting us
• Other information necessary to process and deliver your orders

We may also collect certain technical information automatically when you use our website, such as your IP address, browser type, device information, and information about how you interact with our website.

EMGTechnology allows customers to create an account and sign in using their Google account through Google's OAuth authentication service.

When you choose “Continue with Google,” we may receive the following information from your Google account:

• Your name
• Your email address
• Your Google profile picture

We use this information only to:

• Create or identify your EMGTechnology customer account
• Authenticate and sign you into your account
• Display your account information within our website
• Help you manage your orders and customer account
• Provide and improve the account and shopping functionality of EMGTechnology

We do not sell your Google user data.

We do not use Google user data for targeted advertising or personalized advertising.

We do not use Google user data to determine your creditworthiness or for lending purposes.

We do not sell Google user data to data brokers or information resellers.

We do not use Google user data for purposes unrelated to providing the services and functionality of EMGTechnology.

Our use of information received through Google APIs is limited to the purposes described in this Privacy Policy and applicable Google API Services User Data Policy requirements.

We may use your personal information to:

• Create and manage your customer account
• Authenticate your account when you sign in
• Process and manage your orders
• Process payments and confirm payment status
• Arrange delivery of purchased products
• Contact you about your orders
• Respond to customer service requests
• Provide information about your account
• Improve our website, products, and services
• Prevent fraud, abuse, and unauthorized activity
• Comply with applicable laws and legal obligations

We only collect and use information that is reasonably necessary for operating our e-commerce business and providing services to our customers.

EMGTechnology may accept payments through mobile money services, including MTN Mobile Money and Airtel Money.

When you make a payment, certain payment-related information may be processed by the relevant payment service provider. We do not claim ownership or control over the privacy practices of MTN, Airtel, or other third-party payment providers.

Customers should review the privacy policies of the applicable payment provider for information about how that provider handles payment-related information.

When you place an order, we may use information such as your name, phone number, email address, and delivery address to process, confirm, and deliver your order.

We may share the information necessary to complete an order with service providers involved in payment processing, order fulfillment, delivery, or other services required to operate our business.

We only share information when reasonably necessary to provide the requested service or fulfill our business and legal obligations.

We do not sell your personal information.

We may share limited personal information with trusted service providers when necessary to:

• Process payments
• Deliver orders
• Operate and maintain our website
• Provide technical services
• Prevent fraud or unauthorized activity
• Comply with legal requirements

We require service providers that handle personal information on our behalf to use that information only for the purposes for which it was provided or as otherwise permitted by law.

EMGTechnology may use cookies or similar technologies to help operate our website, maintain customer sessions, remember preferences, improve website functionality, and understand how visitors use our website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide our services, maintain customer accounts, process and maintain records of orders, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When personal information is no longer reasonably required for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.

Depending on applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request information about how your personal information is used
• Withdraw consent where processing is based on consent
• Request assistance with closing or deleting your account

To request deletion of your EMGTechnology account or personal information, please contact EMGTechnology through the contact details provided on our website.

Some information may need to be retained where required by law or where reasonably necessary for legitimate business purposes, such as resolving disputes or maintaining transaction records.

If you used Google to sign in to EMGTechnology and would like your account or information associated with your EMGTechnology account deleted, you may contact us through our website to request deletion.

Upon receiving a valid deletion request, we will take reasonable steps to delete the applicable personal information, except where we are required or permitted to retain certain information by applicable law or for legitimate business purposes.

Deleting your EMGTechnology account may prevent you from accessing your previous account information, order history, or other account-related services.

EMGTechnology is an e-commerce website intended for general consumers. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

Our website may use third-party services necessary to provide authentication, payments, hosting, analytics, delivery, security, or other website functionality.

These third parties may process information according to their own privacy policies and applicable laws.

Our use of Google Sign-In is subject to Google's applicable policies and requirements.

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.

When we make changes, we will update the effective date shown at the beginning of this Privacy Policy.

We encourage customers to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, your personal information, Google Sign-In, or a request to delete your information, please contact EMGTechnology through the contact information provided on https://emgtechnologyltd.com/.

EMG Technology Ltd
Rwanda
Email: info@emgtechnologyltd.com
Website: https://emgtechnologyltd.com/

Related: Terms of Service